Skills
Customer Support > Content Moderation/Management
Less than 6 Months
Real State Virtual Assistant, Team Lead, Personal Assistant, Consultant, Executive Assistant
6 Months to 1 Year
Customer Support > Email Support and Chat Support > Data Entry
1-2 Years
Experience highlights
Executive Assistant / Real Estate Virtual Assistant
Livian
·
October/2023
–
Present
Supported real estate operations with scheduling, CRM
management, and transaction coordination. Strengthened
client relationships through effective communication and
follow-ups. Managed social media content to boost
engagement and visibility
Customer Service & Social Media Moderator
Aperture
·
June/2022
–
Present
Resolved customer concerns on orders, logistics, refunds,
disputes, and escalations. Performed data entry and account
updates to maintain accurate records. Moderated social media
inquiries and comments to uphold brand integrity.