Scheduler | Customer Support | Admin Assistant

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Detail-oriented and tech-savvy Virtual Assistant with experience in scheduling, customer service, and administrative support. Trained in CRM tools, lead generation, SEO, and project management platforms such as Asana and contactinfoh. With a background in English education and 5 years of combined teaching and customer service experience, I bring strong communication, organization, and multitasking skills to support business operations and client satisfaction.

Skills & Experience

Skills

Canva 2-5 Years

Video Editor Capcut 2-5 Years

MS Office & Google Workspace 5-10 Years

Google calendar 6 Months to 1 Year

WellSky 6 Months to 1 Year

Experience highlights

Home Care Scheduling Coordinator

Home Instead - MA,USA (Remote) · March/2024 – /

• Managed caregiver schedules and appointments, ensuring timely coverage and handling last-minute changes with efficiency.
• Communicated with clients, caregivers, and staff to resolve issues and maintain seamless service continuity.
• Utilized scheduling and communication tools to coordinate care effectively in a fast-paced, remote environment.

Foreign English Teacher

Let's Learn English Center · September/2023 – Present

• Taught engaging ESL lessons, incorporating interactive activities to enhance language skills.
• Adapted teaching strategies to suit diverse student needs and learning styles.

Daycare Teacher

General Trias City Social Welfare and Development Office · February/2022 – Present

• Provided early childhood education through structured lessons and play-based learning.
• Created a safe and nurturing environment to support children's development.

Online English Tutor

GunwooEdu Inc. · January/2021 – Present

• Conducted online English lessons for students of various ages and skill levels.
• Developed customized learning materials to improve student engagement and comprehension.

Customer Service Representative

TTEC Philippines - CVS Pharmacy · January/2021 – Present

• Assisted customers with prescription orders, insurance concerns, and account inquiries.
• Resolved issues efficiently while maintaining professionalism and customer satisfaction.

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