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Trisha Stephanie G.

Virtual Assistant | Administrative & Customer Support

Verified
$15/hr

Outline

Looking for Part-Time work (6 hours/day) at $15/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

BS Psychology graduate with hands-on experience in administrative coordination, social media management, content creation, and online customer communication gained through academic leadership, student organizations, volunteer work, internship experience, and managing an Airbnb property’s online presence. Experienced in handling social media and Airbnb postings, creating promotional content, responding to inquiries, managing schedules and information, and assisting with day-to-day online coordination. Skilled in Canva, Microsoft Office, Google Workspace, CapCut, Zoom, Microsoft Teams, and Slack, with the ability to adapt quickly to new tools and work environments. Organized, reliable, adaptable, and comfortable handling multiple tasks independently.

Skills & Experience

Skills

Customer Support ( EMAIL / VOICE) Less than 6 Months
communicate effectively on all levels • Highly Organised: • Flexible: able to adaptable to suit the needs of the business Less than 6 Months
Email & Calendar Management – organize inbox, schedule meetings, set reminders, and reply to basic emails 5-10 Years
Canva (basic design & presentations) 5-10 Years
Commenting, Posting, Community engagement, Performance tracking, engagement insights, Email and chat support, Handling Inquiries Professionally Less than 6 Months
Communication Skills 2-5 Years
PowerPoint 2-5 Years
Interpersonal Skills 2-5 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 2-5 Years
Leadership & Teamwork 2-5 Years
Basic Graphic Design>Canva 1-2 Years
Google Workspace 2-5 Years
Psychological Assessment Less than 6 Months

Experience highlights

Intern
CRIBS Foundation · January/2026 – Present
Gained practical exposure to psychological assessment including 16PF and MBTI. Assisted with testing activities, calculated and organized assessment results. Developed communication skills with sensitive and vulnerable groups.
Social Media Manager
The Nook - Liwa · December/2025 – /
Managed the social media presence of The Nook across Facebook, Instagram, and TikTok, creating and posting promotional content using Canva, handling inquiries from potential guests, organizing consistent postings, and engaging with customers.
Member
ADHOC Mental Health Committee · January/2024 – /
Contributed to mental health initiatives and emotional well-being programs. Assisted in planning Mental Health Week activities, creating promotional materials, coordinating with committee members for student engagement.
Member
ADHOC Mental Health Committee · January/2023 – Present
Created posters, announcements, and promotional materials for mental health events. Prepared email invitations and organized activities focused on stress management and student well-being for Psychology community.
Member
ADHOC Mental Health Committee · January/2022 – Present
Contributed mental health initiatives during pandemic. Created and shared mental health content on social media. Organized online assemblies and activities for Psychology community to maintain connection during remote learning.
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