Skills
Customer Support > Customer Service > Payment Processing, Billing, Scheduling Appointments, Cold Calling
2-5 Years
Experience highlights
Appointment Setter
Team Follow-Up
·
March/2023
–
Present
Responding to texts / calling inbound and outbound
leads to setting an appointment with almost all
industries like fitness, healthcare, coaching
programs, utility, law firms, internet, beauty, and
etc.
Customer Service and Technical Support Representative
Convergys/Concentrix
·
September/2016
–
Present
Assist customer with their inquiries, technical
concerns, billing, orders, and more | Address customer concerns and resolve complaints promptly and effectively.