Customer Service Representative / Virtual Assistant

Experienced and reliable VA and Customer Support Professional with over 10 years of experience in customer service, e-commerce operations, administrative support, healthcare, and logistics. Skilled in handling customer inquiries through email, live chat, and phone, processing orders, managing product listings, updating inventory, tracking shipments, resolving customer concerns, and coordinating daily business operations.

Experienced in supporting B2B e-commerce businesses and healthcare operations, with working knowledge of Shopify, Zendesk, AIrtable, QuickBooks, Google Workspace, MS Office, and CRM systems. I am highly organized, detail oriented, adaptable, and committed to delivering excellent customer experiences.

I am a proactive and dependable professional with strong English communication skills, a willingness to learn new tools and systems, and the ability to work independently in a remote environment. I am currently seeking a stable, long term remote opportunity.