I have over 10 years of experience in customer service, technical support, executive assistance, and operations, supporting U.S.-based clients across different industries. I'm experienced in handling phone, chat, and email support, resolving customer concerns, managing administrative tasks, and using tools like Zendesk, Gorgias, Shopify, Google Workspace, and Microsoft Office. My strengths are strong communication, problem-solving, attention to detail, and adaptability. I'm a quick learner who enjoys taking on new challenges, and I'm looking for a long-term opportunity where I can contribute to the team while continuing to grow professionally.