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Joana B.

CSR, Appointment Setter/ Cold calling, Virtual Assistant, Data Encoder

Verified
$6/hr

Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Associate Degree

English proficiency Fluent

Professional Summary

Experienced Customer Service Expert with 10 years of proficiency in voice, chat, and email support. Skilled in cold calling, appointment setting.

Skills & Experience

Skills

Customer Service, Cold Calling, Lead Generation, Data Entry, Data Entry, 10+ Years

Experience highlights

ECOMMERCE SALES
Wellness Nest · October/2023 – Present
Calling customers who were unable to complete
their order online, assisting them in placing the
order, and explaining the benefits of the product
to ensure a successful transaction
Cold Caller /Appointment Setter
Connect Properties MI · August/2021 – Present
We have been provided with a list of qualified
property owners to contact, aiming to set
appointments for cash offers on their properties.
Customer Service Rep.
Vision Path (Hubble & ContactsCart) · January/2020 – Present
Assisting patients/subscribers with the approval
of their prescriptions and verification from their
eyecare provider. Rectifying issues related to
billing questions, order status, and updating
contact lens prescriptions
Consultant
UBER ACCOUNT · August/2017 – Present
Resolved driver concerns and promoted
product loyalty. Ensured primary metrics
through effortless customer experiences.
Maintained first-call resolutions and upheld
integrity in handling customer account
information in every call.
Real Estate Agent
Del Rosario Reality · August/2017 – /
Part-Time: Assisted clients in
buying, selling, and renting properties.
Collaborated with Real Estate Brokers,
provided counseling on market conditions,
and developed competitive market prices.
Contact Details Are Private

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