Skills
Marketing > Social Media Management
2-5 Years
Office and Administration > Administrative Support
2-5 Years
Design > Graphic Design
1-2 Years
Office and Administration > Calendar Management
6 Months to 1 Year
Office and Administration > Email Management
6 Months to 1 Year
Experience highlights
Administrative Assistant
Gay Men's Brotherhood
·
March/2024
–
Present
Creates engaging content, moderates online communities, and drives growth. I am managing WordPress, Facebook, Instagram, TikTok, and YouTube. Uploads podcast episodes every week on major social media platforms and creates/manages online events every month via EventBrite. I also manage emails using Microsoft Outlook and ConvertKit.
Customer Service Administrator
Functional Bodybuilding
·
January/2024
–
/
- Respond to member enquiries in Intercom (chat bubble in app)
- Process basic refund requests with members.
- Identify recurring app issues and escalate to the app development team.
- Support with basic administrative tasks.
Virtual Assistant
The Ripple Effect Endeavor
·
September/2023
–
Present
I do administrative tasks and social media management.
Administrative Assistant
PowerShape Fitness Gym
·
May/2017
–
Present
Admin support with over 5 years of experience in this fitness industry. Proficient in managing day-to-day operations, ensuring smooth client experiences, and contributing to the overall success of the gym.
Customer Service Associate
Sutherland Global Services
·
September/2016
–
Present
