Data Entry

Verified

$9/hr

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Outline

Looking for Part-Time work (5 hours/day) at $9/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

My strength is my ability to adapt quickly to new situation and learn new skills efficiently.

Skills & Experience

Skills

Computer proficiency, communications skills 10+ Years

Experience highlights

Administrative Staff

LGU · July/2019 – /

Responsible for preparing communications for departmental or office concerns to ensure that the client’s requests and complaints will be entertained with fast and quick responses to address the concern, request, and complaint promptly. Additionally, I oversee making sure that all the information channels are fully operational, that all requests, complaints, and feedback are properly documented and recorded in the record book, disseminate all the letters to the right department, and handle all th

CUSTOMER SERVICE REPRESENTATIVE

TATA CONSULTANCY SERVICES · February/2016 – Present

• Conduct interviews with business owners about their
business.
• Ask business owners how they would like their
business details to appear online.
• Make sure that we will get accurate and updated
information about their business.

CUSTOMER SERVICE REPRESENTATIVE

TELUS INTERNATIONAL PHILIPPINES · August/2011 – Present

• Handle complaints and customer inquiries.
• Provide details about phone usage.
• Provide issues and concerns about customer’s bill.
• Processes credits or bill disputes.
• Handles refund requests.
• Assists with basic technical issues on their handset.

CUSTOMER SERVICE REPRESENTATIVE

24/7 CUSTOMER PHILIPPINES, INC. · May/2009 – Present

• Handles complaints and customer inquiries.
• Processes requests for fraud issues to be investigated.
• Provides details about call charges and usages on
customers’ handsets.

Customer Service Representative

ePLDT Ventus · July/2006 – Present

• Handles complaints and customer inquiries.
• Resolves issues and concerns regarding customers’
purchases.
• Processes requests for reshipments or refunds.
• Handles rebate concerns.

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