dorylyng@gmail.com

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$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

7 Years in the BPO Industry | IT Support | Data Operations | Administrative Support

For the past seven years, I've worked in a fast-paced BPO environment where accuracy, efficiency, and reliability are essential. My experience spans IT support, data operations, technical troubleshooting, IT asset management, and end-user assistance. I'm known for staying organized, handling multiple priorities, and solving problems with minimal supervision.

I bring a proactive mindset, strong attention to detail, and a commitment to delivering quality work. Whether it's managing administrative tasks, supporting teams, maintaining accurate records, or learning new tools, I take ownership of my work and consistently aim to exceed expectations.

Skills & Experience

Skills

Technical support 5-10 Years

Active Directory & Azure AD 5-10 Years

IT Asset Management 5-10 Years

Microsoft 365 Administration 5-10 Years

Google Workspace ( Docs, Sheets, Drive, Gmail, Calendar ) 5-10 Years

Helpdesk 5-10 Years

Microsoft Exchange, Active Directory, VPN, Hardware & Software Troubleshooting, SSCM 5-10 Years

Experience highlights

IT Associate

Sourcescub PH · January/2022 – /

Provided IT support to end users.
Resolved hardware and software issues.
Managed IT assets and inventory.
Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, Basic Formulas)

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