BookKeeper

Verified

$15/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $15/hour

Associate Degree

English proficiency Fluent

Professional Summary

I help maintain accurate financial records through bookkeeping support, invoice management, data entry, account reconciliation, and expense tracking.

Skills & Experience

Skills

Microsoft - Excel, Word, Power Point 10+ Years

Outbound and inbound customer service representative, specialized in dealing customer via chat or sending email information. 10+ Years

Google (Sheet, Word, Gmail, etc.) 10+ Years

Outlook, Quickbook 10+ Years

Google Workspace 10+ Years

Chat and Email Communication 5-10 Years

Quality Analysis & Process Improvement 2-5 Years

Office tools like Excel, Teams, and PowerPoint. Writing and editing, Book keeping, Auditing 2-5 Years

QA and Trainer experience: monitored quality, coached agents, conducted interviews, and trained new hires for smooth role transitions. 2-5 Years

Canva (basic design & presentations) 2-5 Years

Customer Support » Email Support 5-10 Years

CRM (data entry, reporting & scheduling) 10+ Years

Book Keeping, Data Entry Management, Organizational Skills 1-2 Years

Experience highlights

Bookkeeper & Executive Assistant in a Non-profit Organization

The Shepherd of Faith Family Church · May/2022 – Present

- Project Based: Post financial transactions and generate financial reports.
- Handle accounts payable, including monitoring and paying vendor bills. Manage accounts
receivable and oversee collections.
-Take meeting minutes and perform various administrative tasks.
- Manage scheduling, calendars, and record-keeping.
- Coordinate events and programs.

Quality Assurance Officer

TDCX · April/2021 – Present

-Account Auditing & Compliance: Audited customer accounts and transactions to
guarantee 100% accuracy, regulatory compliance, and data integrity.
- Data Analysis & Reporting: Analyzed performance metrics and maintained detailed
records to drive operational improvements and business reporting. Cross-Functional
- Collaboration: Partnered with multiple departments to
identify discrepancies, resolve issues, and optimize process efficiency

DEDICATED MANAGED HOST SUPPORT SPECIALIST

TDCX · January/2019 – Present

- Billing & Account Management: Managed billing inquiries, account records, and
transaction data with meticulous accuracy.
- Financial Record Organization: Maintained organized customer files and tracked account
activities to ensure timely resolution of financial concerns.
- Compliance & Reporting: Prepared and updated detailed records, financial reports, and documentation to maintain strict compliance with company policies

B2B BACKEND SUPPORT MICROSOFT BILLING

Concentrix Philippines · May/2013 – Present

-Provided administrative and billing support for Microsoft Enterprise customers, handling account
maintenance, invoice clarification, payment inquiries, and service requests.
-Reviewed and processed billing-related requests, account adjustments, and service changes while
ensuring compliance with established procedures.
-Managed high-volume email correspondence, case documentation, and reporting, while resolving
account discrepancies and maintaining accurate records in CRM and billing systems

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