Skills
Advertising > Google Ads
1-2 Years
Marketing > Social Media Management > Facebook marketing
1-2 Years
Customer Service Support and Web Hosting Technical Support
2-5 Years
Experience highlights
Google Ads Account Manager
Concentrix
·
September/2023
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/
Proficient In Managing Google Ads, Optimizing Campaigns, Conducting Keyword Research, And Ensuring Client Goals Through Strategic Planning And Budget Management.
Skills: Digital Marketing Expert • Online Marketing
Assistant • Internet Marketing Consultant • Pay Per Click (PPC) • Pay-Per-Click (PPC) Advertising • Web Analytics (Google Analytics) • E-commerce Marketing • Display Advertising • Retargeting and Remarketing • Data Analytics and Insights • A/B Testing • Lead Generation • Online Lead Ge
Meta Concierge Support
TDCX
·
January/2021
–
Present
Experienced In Facebook Ads Manager, Managing Campaigns And Optimizing Performance To Improve ROl Using Analytics Tools.
Skills: Internet Marketing
Consultant • Online Marketing Assistant • Advertising • A/B Testing • B2B Marketing • Data Analytics and Insights • E-commerce Marketing • Retargeting and Remarketing • Social Media Marketing • Paid Social Media Advertising • Social Media Strategy • Social Media Management
HostGator Web Hosting Support
Concentrix
·
November/2019
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Present
I regularly managed 3–4 chat sessions at once, which sharpened my multitasking skills and helped me become deeply familiar with a wide range of web hosting topics. Over time, I gained hands-on experience in areas like SEO, email marketing, domain management, SSL certificates, and popular tools like cPanel, WordPress, and PhpMyAdmin. This fast-paced environment gave me a solid technical foundation and made me confident in supporting customers with everything from website setup to troubleshooting
GoDaddy Web Services Consultant
Sutherland
·
January/2019
–
Present
Knowledgeable In GoDaddy's Domain And Web Hosting Services, I Troubleshoot General Issues, Maximize Revenue Through Upselling, And Ensure Positive Experiences Through Clear Communication And Empathy.
