Skills
Marketing > Social Media Management
6 Months to 1 Year
Project Management
6 Months to 1 Year
Executive Assistant
6 Months to 1 Year
Administrative Assistance
1-2 Years
Design > Graphic Design > Photoshop>Canva
10+ Years
Experience highlights
EXECUTIVE VIRTUAL ASSISTANT
Brentnall BCA
·
June/2024
–
/
Organize and manage email inboxes to ensure timely responses and minimize missed deadlines.
Implement ClickUp and other integrations (Zapier, SignNow, Xero) for improved task management and workflow automation.
Create and maintain SOPs for various administrative and business processes.
Develop and manage document recording systems for easy access and retrieval.
Oversee the setup and use of NCC Navigator for building assessment flows.
Assist with preparing and sending fee proposals, reports, and
ADMINISTRATIVE ASSISTANT
Fidelis Tax and Accounting
·
January/2023
–
/
Simplify workflow for Fidelis Tax and Accounting employees and clients through streamlined procedures.
Gather, upload, and organize documents in client folders for easy accessibility.
Generate daily reports, tracking call, message, and meeting logs for colleagues.
Monitor client account updates on the portal and check QuickBooks runtime for employees.
Develop fillable PDF files for both employees and clients.
Organize spreadsheets for efficient data lookup.
Conduct follow-up emails with clients
EXECUTIVE VIRTUAL ASSISTANT
We Greaux People
·
November/2022
–
Present
Provide comprehensive administrative support as an Executive Virtual Assistant.
Manage database, CRM, and scheduling for efficient operations.
Handle email management and basic administrative tasks.
Represent clients in meetings, liaising with key contacts.
Organize documents, notes, and support listing activities.
Ensure timely and efficient fulfillment of client needs.
CUSTOMER SERVICE REPRESENTATIVE I I I
Norton LifeLock | Qualfon Dumaguete Philippines Inc.
·
January/2022
–
Present
Ensure the highest quality of service and security for Norton LifeLock customers.
Assist customers with device and identity security, offering support for various security incidents.
Guide customers through due process based on their subscriptions.
Support and advise customers in disputing suspicious activities.
Dedicate efforts to ensuring customer security by offering essential support and knowledge.
ENGLISH AS A SECOND LANGUAGE TEACHER
Engoo Tutors
·
October/2017
–
Present
In my role as an English as a Second Language (ESL) teacher, I work with students of diverse ages and proficiency levels.
Provide instruction at elementary, secondary, post-secondary, and adult education levels.
Develop comprehensive ESL curricula covering various language aspects, including grammar, writing, and pronunciation.
Aim to equip students with essential tools for language proficiency and cultivate a deeper understanding and appreciation of English.