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Bong B.

Customer Success Manager I Real Estate Appointment Setter I Banker

Verified
$7/hr

Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Over 8 years of customer service experience, with strong skills in communication, problem-solving, and client support.

Skills & Experience

Skills

Cold Calling 1-2 Years
Customer Service - Call and Chat 5-10 Years
Customer service - Escalation Department 5-10 Years
Real Estate Underwriting 2-5 Years

Experience highlights

Customer Retention Specialist
JP Morgan Chase · April/2019 – Present
I spent 8 years with JPMorgan Chase in customer retention, helping clients resolve concerns, strengthen relationships, and find solutions that met their needs. This experience helped me develop strong communication, problem-solving, and customer service skills, which I bring to every role.
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