Skills
Cold Calling
1-2 Years
Customer Service - Call and Chat
5-10 Years
Customer service - Escalation Department
5-10 Years
Real Estate Underwriting
2-5 Years
Experience highlights
Customer Retention Specialist
JP Morgan Chase
·
April/2019
–
Present
I spent 8 years with JPMorgan Chase in customer retention, helping clients resolve concerns, strengthen relationships, and find solutions that met their needs. This experience helped me develop strong communication, problem-solving, and customer service skills, which I bring to every role.