Property Management VA

I have been working as a customer support for 7 years, including 1 year experience in sales. I have worked in a Property Management Company based in US; also with a telecommunications company and online retail shopping company for Australia.

I worked as a virtual assistant for a property management company in the US for 5 years. I am a Bookings Associate and Resident Support. I communicate with our guest through the client's platform and Airbnb. I handle emergency calls and resolve the issues promptly. I am responsible for answering our Customer Success phone lines and taking action on support issues to ensure quick resolution. I ensure to create tickets for maintenance issues and cleaning issues.

I have the willingness and ability to learn. I am open to feedback and will take it positively. I am proficient in Microsoft Word, Excel, Powerpoint & etc. I have always been passionate and diligent with my tasks. I don't limit my resources to obtain better outcome.