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Jerwin P.

I.T Support

Verified
$3/hr

Outline

Looking for Full-Time work (8 hours/day) at $3/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

IT professional with experience in delivering quality customer support and computer hardware/software troubleshooting skills. Proficient in Microsoft products (i.e., Outlook, Word, Presentation, Excel), Jira Ticketing Systems, Basic Computer Network troubleshooting, Office 365, Active Directory. Hardworking, Team Player and apptitude for learning.

Skills & Experience

Skills

IT Support 1-2 Years

Experience highlights

IT Staff
LGU Polomolok - PMPS · June/2022 – Present
• Troubleshoot and resolve hardware and software issues.
• Install and configure software applications and updates.
• Provide technical support for remote users via phone and email.
• Help personnel setup account on newly acquired laptop.
• Set up computers during conference meetings with stakeholders.
• Proficiency in Microsoft Office (Outlook, Word, Excel and PowerPoint).
• Clear communication / can work on a team / work with minimal supervision.
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