Skills
Customer Support ( Voice/Non Voice )
5-10 Years
Experience highlights
Customer Service Representative
Synchrony Global Philippines Inc.
·
September/2022
–
Present
We are the customer service for Synchrony Bank in USA. We received calls from different clients with regards to their credit cards. We handle billing, changing personal informations, memberships, deactivation and opening of accounts, late fees and others. I really
loved my work. I called it my 2nd home. However, I had this situation early this year which I need to resign and come back home here in Bohol ( my hometown ). So right now I need an online job or remote job where I can work from here.
Customer Service Representative
Sykes ( Sitel )
·
March/2022
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Present
We handle calls for Verizon customers in USA. It was an end user account so it was very broad. We handle technical, memberships, selling products, billing, deactivation of accounts and others.
Customer Service Representative
Teleperformance Philippines
·
February/2019
–
Present
We handle calls from USA and other countries concerning their Netflix account. We do technical, and basics like changing information ( emails, phone numbers, etc. ) we also cater billings and memberships.
Customer Service Associate
TechMahindra Vcustomers
·
August/2018
–
Present
We handle calls for Target Customers. It was a retail account. As far I can remember I think Target is like a Departments Store in USA. They're selling different products so we receive calls from clients who wants to place an order. We also handle billing, shipments, returns, changing of personal information like the shipping address and phone numbers. We are also like an end user so it was also broad.
