Real Estate Virtual Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (10 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

I’m Dash, a seasoned IT Helpdesk and Technical Support Specialist with over 18 years of experience across real estate tech, BPO, and IT solutions.

Skills & Experience

Skills

Data Entry, Lead Generation, Cold Calling, Admin/Client Support, Remote Desktop/IT Helpdesk Support, Document and E-mail Management 10+ Years

Experience highlights

Product Support

RealPage Philippines, Inc. · October/2024 – /

October 7, 2024 – Present | Hybrid | Pasig City, Philippines

Delivered technical support for RealPage’s property management platforms, including troubleshooting web-based applications and resolving client-reported issues

Provided remote assistance to property managers and residents, ensuring smooth operation of software tools and portals

Maintained accurate CRM records in RealPage OneSite and Salesforce, supporting lead tracking and client engagement
VA for Property Management Staffs

Contact Center Associate I/II

RealPage Philippines, Inc. · November/2017 – Present

Provided multi-channel support to property management clients and residents via chat, phone, and email.
Assisted with troubleshooting account access, billing inquiries, and software navigation for RealPage platforms.
Delivered high-quality customer service while maintaining performance metrics such as response time, resolution rate, and client satisfaction
Supported virtual assistant (VA) functions including email/document/calendar management, providing CRM updates.
Collaborate with PMC Staffs.

Marketing Associate

RealPage Philippines, Inc. · January/2017 – Present

Supported marketing operations for property management platforms, focusing on lead generation, campaign execution, and client outreach.
Assisted in preparing promotional materials, email campaigns, and internal documentation to support sales and customer engagement.

Coordinated with cross-functional teams to ensure brand consistency and timely delivery of marketing assets

Maintained CRM records and tracked campaign performance to optimize strategies, and contribute to client-facing community.

L2 Outbound Sales Specialist (Cold Caller)

Acquire Asia Pacific Philippines, Inc. · November/2015 – Present

Conducted high-volume outbound calls to prospective clients, presenting tailored solutions and converting leads into sales
Acted as senior account specialist and point of contact (POC) for team operations, managing performance stats and handling supervisory escalations.

Led team initiatives that resulted in increased sales revenue and improved client engagement

Successfully guided the team to win a ₱20,000 spiff incentive through strategic outreach and consistent performance

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