Skills
Customer Support
5-10 Years
Data Entry
2-5 Years
Attention to detail
5-10 Years
Technical support
1-2 Years
Effeciency in Microsoft Tools
2-5 Years
Google Tools
2-5 Years
Office and Administration > Quality Assurance
5-10 Years
5-10 Years
Data Analysis
5-10 Years
Content Moderation
2-5 Years
Call Monitoring
5-10 Years
Customer service > Sales Representative > Customer Support
10+ Years
Customer Support > Chat Support >Technical Support
10+ Years
Billing & Account Management
5-10 Years
Customer Service>Sales
2-5 Years
Experience highlights
Customer Support Virtual Assistant
VAA Philippines
·
January/2026
–
Present
Technical support, product mastery, troubleshooting, subscription guidance, policy enforcement, and affiliate routing.
Quality Analyst (DoorDash)
TaskUs
·
October/2022
–
Present
Call monitoring, actionable insights, agent performance evaluation, customer interaction monitoring, and training guide development.
Customer Service Representative
TaskUs
·
October/2017
–
Present
Handled incoming calls/chat/email, answered customer inquiries, troubleshot problems, processed orders, managed complaints.
Technical Support Representative
Alorica/EGS
·
June/2016
–
Present
Responded to incoming calls/chat/email, answered inquiries, provided technical troubleshooting, handled customer complaints.
Sales/Technical Support/Billing Representative
Teletech
·
February/2016
–
Present
Upselling products, technical support, billing inquiries, dispute management, account management.
