Skills
Customer service
2-5 Years
Communications
2-5 Years
Digital Marketing
2-5 Years
Public Relations
1-2 Years
Community Engagement
2-5 Years
Copywriting & Proofreading
2-5 Years
Social Media & Content Creation
5-10 Years
Event Coordination
Less than 6 Months
Experience highlights
Social Media Manager
Jesus Is Alive CMNV Church
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February/2023
–
Present
Created and managed multimedia content, developing engaging and ministry-focused content that connected with the community. Handled content planning, writing, graphic creation, and video content while ensuring that each piece aligned with the church’s message, values, and communication goals. Also supported audience engagement and community building through relevant and relatable digital content.
Social Media Officer
City Government of Valenzuela
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March/2021
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Present
Managed city government social media platforms, creating tourism content, public advisories, and community-focused campaigns to keep residents informed and engaged. Developed clear, relevant, and accessible content while supporting the city’s communication and public information initiatives.
Virtual Event Coordinator
Rivera Events Miami
·
January/2021
–
Present
Planned, organized, and coordinated events from preparation to execution, ensuring all event details, logistics, and requirements were properly arranged and delivered. Collaborated with clients, vendors, and team members to ensure smooth and successful event operations.
Laboratory Scientist Intern
Philippine Heart Center
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June/2018
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Present
Completed a laboratory internship at Philippine Heart Center, gaining hands-on experience in a clinical healthcare setting with a strong focus on patient care and support. Assisted patients during specimen collection, communicated with them calmly and respectfully, and helped ensure their comfort throughout the process. Also handled and processed specimens, followed safety and infection-control protocols, maintained patient confidentiality, and worked closely with healthcare professionals.
Customer Experience Specialist
Qualfon Inc.
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May/2013
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Present
Handled customer inquiries and concerns by providing timely, professional, and personalized assistance. Resolved issues efficiently, communicated clearly, and ensured a positive customer experience while maintaining a high standard of service.
