Skills
Customer Support
6 Months to 1 Year
Customer Support > Chat Support
6 Months to 1 Year
Office and Administration > Documentation
6 Months to 1 Year
Design > Graphic Design > Canva
1-2 Years
Accounting > Quickbooks
Less than 6 Months
Project Management > Trello
Less than 6 Months
Experience highlights
Customer Support
MDF Direct
·
February/2023
–
Present
1. Providing clients a quotation for MDF/PLYwood Boards
2. Gather and Entering Client Information
3. Verifying Measurements and Grain Direction
4. Updating clients on Order Status; Responding to clients online reviews
Business Process Analyst
Philippine Spring Water Resources Inc.
·
March/2020
–
Present
1. Document findings, prepare reports and make recommendations.
2. Develop new processes and procedures to enhance operations.
3. Work with managers and employees to implement changes.
4. Train employees to use new systems or follow new policies.
5. Determine the effectiveness of new processes.
Documentary Controller Custodian
Indroma Venture Packaging Inc.,
·
July/2017
–
Present
1. Managing the company's documents and ensuring the accuracy, quality and integrity.
2. Informing employees on records management procedures and policies which includes documentation, retention, and retrieval recovery.