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Aira Mae B.

Shopify & E-Commerce VA | Truck Dispatching | Receptionist & Admin Support

Verified
$8/hr

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I’m a versatile Virtual Assistant with 4+ years of experience supporting clients in e-commerce, real estate, healthcare, and general administration. My experience includes managing Shopify and Magento stores, product listings, orders, customer support, data entry, and day-to-day administrative tasks. I’ve also worked as a Real Estate Administrative Assistant, handling lead follow-ups, appointment scheduling, CRM updates, and file organization, as well as a clinic receptionist managing calls, appointments, customer records, and follow-ups through phone, text, and email. More recently, I completed training and joined an internship in U.S. truck dispatching, where I gained hands-on exposure to load boards, dispatch workflows, driver communication, and Track & Trace. I’m organized, detail-oriented, adaptable, and a quick learner who can work independently while following established processes.

Skills & Experience

Skills

Customer Support 2-5 Years
E-Commerce 2-5 Years
Shopify 2-5 Years
General Admin Va 1-2 Years
Real Estate > Appointment Setting, cold calling 6 Months to 1 Year
E-Commerce > Magento 1-2 Years

Experience highlights

E-Commerce Admin Assistant / Shopify VA
Shopify · March/2023 – /
Managed Shopify and Magento store operations including product listings, inventory monitoring, order processing, customer support, returns/refunds, and store audits for US/AU/UK clients.
General Virtual Assistant
Real Estate | Healthcare · October/2021 – Present
Provided administrative support for real estate and healthcare clients including data entry, calendar management, appointment scheduling, lead qualification, and CRM database maintenance.
Customer Support Representative
Healthcare | Hospitality | Technical Support · September/2016 – Present
Handled high-volume customer inquiries across healthcare, hospitality, and technical support with focus on billing, account adjustments, technical issue resolution, and CRM documentation.
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