I am an accomplished professional with a robust background in customer service and sales. My recent role as a Team Leader/Point of Contact involved supervising outbound sales representatives, setting campaign goals, assessing performance, and crafting effective training programs. I bring experience in identifying potential customers, nurturing relationships, and facilitating interactions in outbound sales and real estate concierge roles. My foundation in technical support has honed my skills in managing calls efficiently and providing tailored solutions. Adaptable and versatile, I excel in appointment setting, cold calling, administrative support, calendar and email management, lead generation, data entry, and outbound sales representation. I am enthusiastic about leveraging my skills and dedication to contribute to your projects.