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Karen Jean A.

Versatile Virtual Assistant | Graphic Design | Customer Support | Operations

Verified
$10/hr

Outline

Looking for Part-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Decade of Multi-Industry Experience: Proven track record in graphic design, website graphics and 4+ years of high-touch customer support.

Immediate ROI: Adaptable, quick to learn and equipped to solve complex problems independently from day one.

Key Capabilities:
Graphics & Promotional Design (Website banners, sales posters, product visual layouts)
Customer Relationship & Operations (Voice/Non-voice support, conflict resolution, chat management)
General Virtual Assistance (Workflow adaptability, administrative support, multitasking)

Skills & Experience

Skills

Design > Graphic Design 2-5 Years
Communication 5-10 Years
- Customer Service 2-5 Years
• Time Management 5-10 Years
- Customer Service & Support 2-5 Years
Analytical thinking 5-10 Years
Teamwork and Collaboration 5-10 Years
Problem-Solving and Troubleshooting 2-5 Years
Chat support 1-2 Years
Customer Support > Chat Support >Technical Support Less than 6 Months

Experience highlights

Voice Customer Service Support / Chat Support
Concentrix CVG Philippines, Inc. · January/2026 – Present
Provided customer service support via voice and chat channels, troubleshooting technical issues and delivering effective solutions to users.
Customer Service Support
C.kok International Inc. · January/2026 – Present
Contact Details Are Private

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