Back to results
Jo ann B.'s profile photo
Jo ann B.

General VA | Customer Service | Personal Assistant

Verified
$10/hr

Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a goal-oriented person who is passionate about what I do and dedicated to delivering high-quality results.

Skills & Experience

Skills

Office and Administration > Administrative Support 1-2 Years

Experience highlights

Virtual Administrative Supervisor
Project 509 Food Ventures Corp. · March/2022 – Present
• Handling Customer Complaints (Calls, Live chat, Email)
• Answering phone calls, maintaining files, in charge of sending and receiving
correspondences, as well as greeting, talking, and processing orders.
• Managed administrative team, delegating tasks to optimize workflow and enhance efficiency.
• Streamlined communication processes, facilitating more effective information exchange between departments.
• Supervised daily administrative activities.
Shopify Virtual Assistant - Personal Assistant
Awaken Art Inc. · February/2021 – Present
• Customer Service (Live chat Email)
• Shopify Management (Order Processing, Order Fulfillment, Order Tracking)
• Monitored email inboxes, prioritized messages, and ensured timely responses to important communications.
• Handled inbound and outbound calls, providing exceptional customer service and resolving queries efficiently.
• Managed tasks and projects using digital tools like Trello and Asana, enhancing team collaboration and efficiency.
Order Processing Administrator
Momorii Co. · February/2021 – Present
• Web Research Respond to Customer Service inquiries via email, Live Chat, and social media platforms.
• Manage social media platforms (Facebook and Instagram posts) Manage Product Listings and product import in Shopify Fulfilling Orders.
• Updated and maintained websites, ensuring content was current, accurate, and engaging for users.
• Maintained accurate records of financial transactions, processed invoices, and performed basic bookkeeping tasks.
Graphic Designer – Photoshop
Project Type · September/2021 – Present
• Create Logo Prepare Mockups Branding
• Adapted quickly to new design software and tools, maintaining a cutting-edge skill set.
• Liaised with the design team to integrate images seamlessly into layout designs.
• Managed multiple photo editing projects simultaneously, prioritizing tasks efficiently.
• Conducted image enhancement tasks, including cropping, retouching, and color correction.
• Collated images and selected best-quality photos to submit to clients or use for projects.
Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In

Create a free account Jo ann B. · General VA | Customer Service | Personal Assistant
Create Free Account