Skills
Office and Administration > Administrative Support
1-2 Years
Experience highlights
Virtual Administrative Supervisor
Project 509 Food Ventures Corp.
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March/2022
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Present
• Handling Customer Complaints (Calls, Live chat, Email)
• Answering phone calls, maintaining files, in charge of sending and receiving
correspondences, as well as greeting, talking, and processing orders.
• Managed administrative team, delegating tasks to optimize workflow and enhance efficiency.
• Streamlined communication processes, facilitating more effective information exchange between departments.
• Supervised daily administrative activities.
Shopify Virtual Assistant - Personal Assistant
Awaken Art Inc.
·
February/2021
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Present
• Customer Service (Live chat Email)
• Shopify Management (Order Processing, Order Fulfillment, Order Tracking)
• Monitored email inboxes, prioritized messages, and ensured timely responses to important communications.
• Handled inbound and outbound calls, providing exceptional customer service and resolving queries efficiently.
• Managed tasks and projects using digital tools like Trello and Asana, enhancing team collaboration and efficiency.
Order Processing Administrator
Momorii Co.
·
February/2021
–
Present
• Web Research Respond to Customer Service inquiries via email, Live Chat, and social media platforms.
• Manage social media platforms (Facebook and Instagram posts) Manage Product Listings and product import in Shopify Fulfilling Orders.
• Updated and maintained websites, ensuring content was current, accurate, and engaging for users.
• Maintained accurate records of financial transactions, processed invoices, and performed basic bookkeeping tasks.
Graphic Designer – Photoshop
Project Type
·
September/2021
–
Present
• Create Logo Prepare Mockups Branding
• Adapted quickly to new design software and tools, maintaining a cutting-edge skill set.
• Liaised with the design team to integrate images seamlessly into layout designs.
• Managed multiple photo editing projects simultaneously, prioritizing tasks efficiently.
• Conducted image enhancement tasks, including cropping, retouching, and color correction.
• Collated images and selected best-quality photos to submit to clients or use for projects.