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Sanielyn G.

TikTok Shop Specialist

Verified
$3/hr

Outline

Looking for Full-Time work (8 hours/day) at $3/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I’m a TikTok Shop and e-commerce operations support specialist with experience assisting UK based pet and wellness brands. My work includes creator research and screening, affiliate outreach, tracker management, campaign documentation, and SOPs. I evaluated and organized 539 creators and created 14 outreach templates for different creator profiles. I also completed a 26 hour Affiliate Specialist project supporting creator research and outreach. During my Executive Assistant internship, I researched, contacted, and verified 35 business and professional leads using Google Search, contactinfohLog in to see contact information or sign up, and Yellow Pages. I’ve used HubSpot for lead management, Salesforce in a BPO role, and built a Shopify practice store. I’m organized, detail oriented, and reliable with remote tasks.

Skills & Experience

Skills

Customer Support > Technical Support Less than 6 Months
Office and Administration > Calendar Management > Scheduling Less than 6 Months
Customer Support > Sales Support > Lead Generation>Admin Task>Executive Assistant Less than 6 Months
Executive support, office management, filing and data archieving, scheduled diary management Less than 6 Months
Google Suite, MS Office, Zendesk, Salesforce, Canva, Photoshop, CapCut, Asana, Monday, Hubspot, Slack Less than 6 Months
Customer Less than 6 Months
CRM management Less than 6 Months
Creator Less than 6 Months
Asana Less than 6 Months
Operations Less than 6 Months
Hubspot Less than 6 Months
Accounting>Bank Reconciliation>Accounts Receivable>Bookkeeping > Accounts Payable>>Quickbooks and SAP business one>Ms Excel>Google sheets 1-2 Years
(Point of Sale) Systems - After-Sales Less than 6 Months
Google Workspace 2-5 Years
Customer Service > Gorgias > Shopify Less than 6 Months

Experience highlights

Business Operations Assistant
UK E-Commerce Startup · May/2026 – Present
Part-time remote role supporting e-commerce operations and business processes. Creator sourcing, CRM organization, and campaign operations. Evaluated and tiered 539 creators using engagement, views, and brand-safety metrics.
TikTok Shop Affiliate Operations Specialist
TikTok Shop Affiliate Center · October/2026 – Present
Evaluated creators using audience relevance, engagement, and brand-safety checks. Supported outreach creators and maintained research tracking.
Executive Virtual Assistant - Internship
One-on-One EVA Coaching Program · March/2026 – Present
Practiced CRM management, Google Sheets tracking, outreach templates, calendar coordination, and SOP documentation.
Technical Support
Ring Devices - BPO Industry · June/2025 – Present
Managed customer concerns involving orders, cancellations, refunds, billing, and device connectivity. Used CRM tools and provided troubleshooting guidance.
Customer Service Specialist
Café Restaurant · November/2024 – Present
Processed customer orders and sales data via point-of-sale system, supported inventory tracking, and handled customer concerns professionally.
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