Skills
Customer Support > Technical Support
Less than 6 Months
Office and Administration > Calendar Management > Scheduling
Less than 6 Months
Customer Support > Sales Support > Lead Generation>Admin Task>Executive Assistant
Less than 6 Months
Executive support, office management, filing and data archieving, scheduled diary management
Less than 6 Months
Google Suite, MS Office, Zendesk, Salesforce, Canva, Photoshop, CapCut, Asana, Monday, Hubspot, Slack
Less than 6 Months
Customer
Less than 6 Months
CRM management
Less than 6 Months
Creator
Less than 6 Months
Asana
Less than 6 Months
Operations
Less than 6 Months
Hubspot
Less than 6 Months
Accounting>Bank Reconciliation>Accounts Receivable>Bookkeeping > Accounts Payable>>Quickbooks and SAP business one>Ms Excel>Google sheets
1-2 Years
(Point of Sale) Systems - After-Sales
Less than 6 Months
Google Workspace
2-5 Years
Customer Service > Gorgias > Shopify
Less than 6 Months
Experience highlights
Business Operations Assistant
UK E-Commerce Startup
·
May/2026
–
Present
Part-time remote role supporting e-commerce operations and business processes. Creator sourcing, CRM organization, and campaign operations. Evaluated and tiered 539 creators using engagement, views, and brand-safety metrics.
TikTok Shop Affiliate Operations Specialist
TikTok Shop Affiliate Center
·
October/2026
–
Present
Evaluated creators using audience relevance, engagement, and brand-safety checks. Supported outreach creators and maintained research tracking.
Executive Virtual Assistant - Internship
One-on-One EVA Coaching Program
·
March/2026
–
Present
Practiced CRM management, Google Sheets tracking, outreach templates, calendar coordination, and SOP documentation.
Technical Support
Ring Devices - BPO Industry
·
June/2025
–
Present
Managed customer concerns involving orders, cancellations, refunds, billing, and device connectivity. Used CRM tools and provided troubleshooting guidance.
Customer Service Specialist
Café Restaurant
·
November/2024
–
Present
Processed customer orders and sales data via point-of-sale system, supported inventory tracking, and handled customer concerns professionally.