Virtual Assistant | Customer Service Expert | Social Media Manager | Lead Generation Specialist

Verified

$7/hr

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Outline

Looking for Part-Time work (4 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am an experienced Customer Experience Manager With expertise in customer service, social media management, lead generation, and business support.

Skills & Experience

Skills

✅ Customer Support & Experience: Email & chat support (Zendesk, BookingKoala) 5-10 Years

Customer Support & Experience: Email & chat support (Zendesk, BookingKoala) Social Media Management Lead Generation: 5-10 Years

Experience highlights

Email and Chat specialist / Senior Customer Service Specialist

Convergys Philippines; eBay and AT&T Call Centers / Independent contractor · September/2009 – Present

Email Specialist - eBay
•Practiced sound decision-making in adjudicating cases raised by
buyers and sellers based on facts provided by both parties and
guidelines of the company.
•Communicates case decisions and answer queries through email.
Senior Customer Service Specialist - eBay /AT&T
•Responds to calls and queries from customers regarding their purchases and billings and tech issues.

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