Skills
Email Support
2-5 Years
HTML & CSS
2-5 Years
Microsoft Office & Google Suite
2-5 Years
Shopify & E-commerce Support
2-5 Years
Software > Data Engineering > SQL
1-2 Years
Data Entry
2-5 Years
Javascript
2-5 Years
React
Less than 6 Months
Database Management
1-2 Years
Manual Software Testing
Less than 6 Months
Customer Support > Chat Support> Email Support> Shopify>Zendesk
Less than 6 Months
Live Chat Support
Less than 6 Months
Experience highlights
Internship
BB 88 Advertising & Digital Solutions Inc.
·
February/2026
–
Present
Performed manual testing of web and mobile applications. Identified bugs and documented technical issues with screenshots for developers.
Customer Email Support
Noble Impulse Shopify Store
·
December/2020
–
Present
Provided email customer support for Shopify store. Processed license key requests, verified purchases, and escalated issues to client such as refunds and billing concerns.
Amazon Chat Support
Sutherland Global Services
·
September/2019
–
Present
Provided live chat support to Amazon customers. Resolved order tracking, delivery, and account inquiries. Processed refunds and replacements.
