Skills
Customer Support
10+ Years
Accounting > Financial Accounting > Financial Analysis
2-5 Years
Customer Support > Customer Service > Fraud detection
2-5 Years
2-5 Years
Team Leadership
2-5 Years
DATA ANALYTICS
2-5 Years
Document Management
5-10 Years
- Customer Service
10+ Years
Banking Operations
5-10 Years
Client Relationship Management
10+ Years
Real Estate Sales
1-2 Years
Customer Support > Chat Support >Technical Support
1-2 Years
Patient Coordination
Less than 6 Months
Customer Service>Sales
2-5 Years
*Administrative Support -
2-5 Years
Experience highlights
Virtual Assistant of a Liaison Officer
Desert Orthopaedic Center
·
February/2025
–
Present
Provided administrative support coordinating patient referrals between orthopedic physicians and law firm. Managed scheduling, communications, documentation, and case coordination for personal injury cases.
Real Estate Officer
Filipino Homes
·
January/2024
–
/
Assessed client financing eligibility, reviewed documentation, coordinated with developers and banks, evaluated financial capacity, recommended suitable properties and financing options.
Life Insurance Officer
Manulife
·
January/2023
–
/
Conducted financial needs analyses, reviewed client information, verified insurance applications, explained policy terms, and coordinated with underwriting team for policy approval.
Customer Service Representative/Telephone Banker/Peer Coach/Relief Team Leader
JP Morgan Chase Bank
·
September/2013
–
Present
Provided customer service, telephone banking, mentored new team members, and supported team leadership. Maintained high satisfaction levels and contributed to operational excellence and team development.
Sales Representative/Publishing Consultant
Author Solutions/AUTHORHOUSE UK
·
August/2012
–
Present
Developed relationships with UK clients, achieved sales targets, guided clients through publishing process, offered expert advice on market trends, streamlined publishing workflow.
