Customer Service

Verified

$3/hr

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Outline

Looking for Full-Time work (8 hours/day) at $3/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Driven by a passion for delivering exceptional customer experiences and thrive on the opportunity to connect with individuals.

Skills & Experience

Skills

Customer Support > Active Listening 6 Months to 1 Year

Clear Communication 1-2 Years

Problem solving 6 Months to 1 Year

Negotiation Skills 6 Months to 1 Year

Experience highlights

Insurance Verifier

Raxson Virtual Solutions · March/2024 – /

Engage prospects in conversation to gather
information about their insurance needs and
current coverage.
Ensure accuracy and eligibility of insurance
information for our products and services.
Maintain accurate records of customer
interactions, including notes on conversations
and insurance details.

Account Management Representative

Transcom · September/2023 – Present

Being able to explain complex billing
information in a clear and understandable
manner is vital.
Possess strong problem-solving skills to
resolve these issues promptly and efficiently.
Negotiate and offer solutions, such as
discounts, upgrades, or special offers, to
persuade customers to continue their
relationship with the company.

Technical Service Representative

Converges · January/2016 – Present

Diagnose and troubleshoot technical issues
related to Internet, Cable, and Telephone
services.
Provide clear and concise instructions to
customers for resolving issues.
Educate customers on the features and
benefits of our services and equipment.

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