Skills
customer service representative
2-5 Years
Social media manager , video editor , Shopify
1-2 Years
Video Editor
Less than 6 Months
Experience highlights
Customer service representative
Teleperformance
·
September/2019
–
Present
This is also an international account. Taking inbound calls. Assist member of their prescription drug and check the name the medication. Assist members payment over the phone.
Customer service representative
The Results
·
October/2018
–
Present
This is also international account. Taking inbound calls, assist phone activation of device and other concern of the customer.
Customer service representative
Tech Mahindra
·
February/2015
–
Present
Answering incoming calls. Recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment.
Sales Associate
Home Credit Philippines
·
October/2013
–
Present
I am the one assisting the customer to process their application form to grant for a mobile device loan. Data entry jobs.
General Clerk
Ma. Angeli Espeña Accounting Services
·
December/2011
–
Present
I do multi tasking job. I worked as a data encoder, liaisons, clerk also admin task. Part of my job is filling corporate documents to the government agencies for the renewal of business permits and other requirements needed for the business. Handle employees benefits such as Social Security System, Philhealth and Pag-ibig. Documentation and other work assigned.
