Customer Support / Technical Operations

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's degree

English proficiency IETLS

Professional Summary

“Passionate about building customer relationships and defusing customer situations.”

Skills & Experience

Skills

Incident/Technical issue solver (App/web software) 5-10 Years

Experience highlights

Application Technical Support / Software Analyst

Accenture Inc. Philippines · July/2021 – Present

- Provides direction and support for applications in development. Provide Technical support to existing and upcoming issues. Researches and develops new ways to improve the development process. We were monitoring and Documenting Data. End-to-end support to our international clients.
- I provide technical, user-friendly solutions to end- user requests/issues.

Call Center Representative

Qualfon Inc. · June/2020 – Present

- Provide Technical support (telecommunications/communication service)
- Handling both inbound and outbound calls. Identify customer needs, research customer issues, and provide prompt, clear solutions via phone to ensure everyone quickly gets the help they need.
- Documenting Data from clients

Receptionist (Front & Backend Support)

81 Property Management Inc. · June/2019 – Present

- Create a Social Media Poster
- Manage social media account
- Create Daily reports and Inventory
- Resolving queries and concerns of our guests
- Managing our room attendants

Brand Ambassador

AlphabetSoup Inc. · May/2018 – Present

- Promoting the Product (Nestle Coffees)
- Create daily inventory
- Create games (Activities) for customer

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