Experience highlights
Follow-Up Specialist
NVE Homes LLC
·
January/2023
–
Present
Virtual Assistant -Lead Generation, Acquisition from cold called leads, Account management, and qualify leads for process calls.
Back Office Assistant
ProTailored Physical Therapy Clinic, LLC
·
January/2022
–
Present
Virtual Assistant - Scheduling and appointment setting for new and existing patients. Validation of insurance and benefit coverage. Attend to general inquiries from website
and inbound calls. Email Management and other administrative tasks using TheraOffice Tool.
Leads Manager
Wonder US Property Group, LLC
·
January/2018
–
Present
Virtual Assistant - Cold caller, Appointment Setter, Email Management, Lead follow up, Lead Generation, Buyers List building.
Logistics Manager
YRC Freight
·
January/2015
–
Present
EXL Services - -Dedicated Account Manager for Businesses needing assistance in their daily
in and out shipments. Follow up tracking activity, handling Hazardousmaterials, and email management.
Team Leader
AT&T Uverse Blue
·
January/2012
–
Present
Teleperformance Philippines - -Responsible in overseeing the team’s performance and progress towards
hitting quarter goals. Provides one on one Coaching, Leadership training, and
support for agent’s developmental career
