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Indah Riza P.

MEDICAL VIRTUAL ASSISTANT

Verified
$6/hr

Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Dedicated and hardworking Medical Virtual Assistant with extensive experience in credentialing, office scheduling, billing support, and customer servi

Skills & Experience

Skills

Office and Administration > Email Management 2-5 Years
Appointment scheduling 2-5 Years
Medical credentialing 1-2 Years
Insurance Medical Eligibility and Benefits 2-5 Years
medical record and Progress notes auditing 1-2 Years
Skip Tracing 6 Months to 1 Year

Experience highlights

MEDICAL VIRTUAL ASSISTANT
Find Your Balance, Center for Growth and Change · June/2024 – /

December 31, 2025 - Rendering Date

Credentialing Specialist - Responsible for completing insurance
applications, maintaining provider profiles, and ensuring all
credentialing requirements remain active and compliant.
Billing Support - Assists with payment processing, invoice
management, and insurance verification to support smooth billing
operations.
Office Scheduling Support - Manages client appointments,
therapist schedules, availability updates, and daily operational

MEDICAL VIRTUAL ASSISTANT — Payer Fulfillment Specialist (Home Health Services)
CareLinx by Sharecare | Remote · November/2022 – Present
Connected with caregiver and CNA candidates, reviewed
applications, and conducted screening interviews. Matched candidates to client needs by evaluating skills,
availability, experience, and care requirements.
Provided caregivers with complete job details, including
schedules, care plan tasks, pay rates, and role expectations.
Supported Care Advisers and clients by ensuring high-quality
caregiver placement and seamless communication.
Credentialing Specialist
REVA Global · October/2021 – Present
erified and assessed provider credentials to ensure
compliance with healthcare, payer, and regulatory standards.
Maintained accurate credentialing records and ensured
timely submission of documents and requirements.
CUSTOMER SERVICE REPRESENTATIVE — Payer Healthcare Account
Alorica Teleservices Inc. · February/2020 – Present
Assisted members with insurance coverage, benefits, and
claims-related inquiries.
Researched and resolved customer concerns; reviewed past
interactions to provide accurate and complete responses.
Documented all interactions and updates within member
accounts.
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