Data Analyst, Data Encoder, CSR

Verified

$2/hr

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Outline

Looking for Part-Time work (5 hours/day) at $2/hour

Associate Degree

English proficiency Conversational

Professional Summary

I’m skilled at gathering and encoding data, handling outbound calls with ease, and have basic photo editing abilities to enhance visuals.

Skills & Experience

Skills

Healthcare Data entry 10+ Years

Customer Service Representative Phone/Chat/Email Tier 1 1-2 Years

Basic Photoshop editing 1-2 Years

Experience highlights

HEALTHCARE SERVICE REPRESENTATIVE

BUWELO EXACT STAR SUBIC BAY CORPORATION · September/2024 – /

▪ Reviewed and processed prior authorization requests for medical and pharmacy services based on insurance policy
guidelines.
▪ Communicated with healthcare providers and member to obtain necessary documentation and ensure timely
decisions.
▪ Verified member eligibility and coverage details before submitting or approving authorizations.
▪ Collaborated with clinical teams and utilization management to ensure accuracy and compliance.
▪ Maintained up-to-date knowledge of insurance policies an

CUSTOMER SERVICE REPRESNETATIVE

IQOR CLARK PHILIPPINES · March/2024 – Present

▪ Handled inbound calls, assisting customers with inquiries related to mobile plans, internet services, billing concerns,
and technical support.
▪ Provided detailed product and service information, helping customers choose or upgrade telecom packages based on
their needs.
▪ Resolved customer complaints and service issues with efficiency and professionalism, ensuring high customer
satisfaction and retention.
▪ Processed service requests, payments, plan changes and account updates using CRM

HEALTHCARE DATA ENCODER

EXELA TECHNOLOGIES PHILIPPINES · February/2019 – Present

▪ Accurately entered, updated, and maintained various types of data into company databases and systems.
▪ Verified data for completeness and corrected errors before input to ensure high levels of accuracy.
▪ Maintained confidentiality of sensitive information in accordance with company policies and data protection
standards.
▪ Performed regular data audits and cross-checked information against source documents to maintain data integrity.

GAMING AMBASSADOR

BINGO POT CASINO AMUSEMENT CORP · September/2018 – Present

▪ Managed game flow smoothly, distributed cards or chips, handled bets accurately, and paid out winnings based on
game outcomes.
▪ Provided exceptional customer service by creating a fun, engaging, and professional gaming experience for all guests.
▪ Maintained a clean and organized gaming area, complying with both company and regulatory standards.

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