Skills
Design > Graphic Design > Canva
2-5 Years
Office and Administration > Administrative Support
1-2 Years
Office and Administration > Data Entry
2-5 Years
Project Management
2-5 Years
Executive Assistant
1-2 Years
Office and Administration > Google Workspace
2-5 Years
Customer Support > Customer Service > Fraud detection
Less than 6 Months
Office and Administration > Data Entry > Encoding > Troubleshooting
Less than 6 Months
~Data Entry
1-2 Years
- Customer Service
Less than 6 Months
Records Management
1-2 Years
English Language Teaching
5-10 Years
Call
Less than 6 Months
Database Management
1-2 Years
*Administrative Support -
1-2 Years
Experience highlights
Customer Service Representative I
CONCENTRIX-ABREEZA DAVAO
·
July/2026
–
Present
Provided customer support via inbound calls for major US retailer, handling product inquiries, orders, returns, refunds and delivery updates. Troubleshot website and application issues while verifying customer information and screening for fraud.
Administrative Assistant
MOUNT APO SCIENCE FOUNDATION COLLEGE, INC.
·
February/2024
–
Present
Managed five CHED web-based systems and institutional information systems ensuring accurate data entry and timely report submission. Coordinated enrollment processes, managed class timetables, safeguarded 100+ student records and assisted 50+ academic transactions.
Clerk/Information Officer- Designate
OFFICE OF THE PROVINCIAL AGRICULTURIST - PROVINCIAL LOCAL GOVERNMENT OF SARANGANI
·
February/2023
–
Present
Served as first point of contact for walk-in clients and online inquiries. Drafted 20+ official correspondences, designed 10+ event materials using Canva, coordinated five training programs and recorded meeting minutes.
English as a Secondary Language Tutor
ENGOO
·
June/2021
–
Present
Conducted online English lessons for 700+ international students, adapting teaching methods to individual learner needs and providing personalized feedback to improve communication skills.
