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Kenneth S.

Social Media Manager, Customer Service, Ecommerce, Photo / Video Editor, Lead Generation, Data Entry

Verified
$5/hr

Outline

Looking for Full-Time work (10 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Dedicated and customer-focused professional with 7 years of call center experience and extensive experience as a freelance Virtual Assistant. Skilled in delivering exceptional customer support through phone, email, and online platforms while maintaining a professional, empathetic, and solution-oriented approach.

Experienced in customer service, appointment setting, email support for e-commerce, social media management, and administrative assistance. Recognized for strong communication skills, adaptability, attention to detail, and the ability to manage multiple tasks efficiently in fast-paced environments.

Passionate about providing outstanding customer experiences, building positive client relationships, and contributing to team success through reliability, problem-solving, and a commitment to continuous learning.

Skills & Experience

Skills

Cuatomer Support 5-10 Years
Advertising > Google Analytics 2-5 Years
Web Programming > CMS > Wix 2-5 Years
2-5 Years
Google Docs 5-10 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant 5-10 Years
SEO Optimization 2-5 Years
~Data Entry 5-10 Years
- Customer Service 10+ Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack 2-5 Years
Airtable 1-2 Years
Chat Support > Social Media Management 2-5 Years
E-commerce Support 5-10 Years
✔️Marketing > Appointment Setting 2-5 Years
Customer Service > Gorgias > Shopify 1-2 Years

Experience highlights

Administrative Support
INFRAXIO · August/2024 – Present
General VA
General VA
INFRAXIO · January/2024 – /
Provided clerical and administrative support to web developer, including data entry, file management, research, content organization, and task coordination for web development projects.
General VA
S9 CONSULTING LLC · January/2020 – Present
Provided virtual assistance in appointment setting, data entry, e-commerce, social media management, photo/video editing. Handled Wix SEO, website optimization, keyword research, Google Search Console, Analytics, and Data Studio reporting.
Digital Marketing / Clerical
S9 Consulting LLC · November/2020 – Present
Administrative Work
General Support
Appointment Setter
THUNDERSTRUCK WHOLESALE · January/2019 – Present
Made outbound calls to potential customers, introduced products and services, qualified leads, answered inquiries, and scheduled appointments. Maintained accurate customer information and followed up with leads.
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