Skills
Customer Support > Insurance > Medical Insurance
1-2 Years
Customer Support > Chat Support> Customer Support Inbound and Outbound
5-10 Years
Appointment Setter
6 Months to 1 Year
Experience highlights
Customer Service Representative
Open Access BPO
·
March/2023
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Present
Respond to consumer complaints and inquiries about their orders via email, chat, and phone. Help and direct clients while they place orders. provides shipping tracking information and order information.
Customer Service Representative
Office Partners 360
·
November/2023
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Present
Answer phone calls regarding any client inquiries. Book and reschedules appointments. Performs data entry by documenting any interaction made with clients. Follow up with leads either by phone, chat or email.
Customer Service Representative
IBEX
·
August/2021
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Present
Respond to consumer emails and chat inquiries about their meal orders. Make an outgoing call to riders to inquire about any food-related concerns.
Customer Service Representative
Sutherland Global
·
September/2019
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Present
Assist healthcare providers by offering details about a member's eligibility, benefits, and ability to submit claims and get authorization.
Customer Service Representative
Teleperformance Davao
·
January/2019
–
Present
Assist consumers in arranging hotel reservations. Managing client inquiries and complaints. Coordinates with vendors regarding any hotel related matters.
