Senior E-commerce & Operations VA | Shopify | Amazon | Customer Support | GoHighLevel CRM

Verified

$7/hr

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Outline

Looking for Full-Time work (40 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Hi, I'm Genevieve Bequiso — a senior-level Virtual Assistant with 10+ years of experience supporting founders, agencies, and e-commerce brands across the US, UK, Canada, Singapore, and Sweden.

I help businesses get operations off their plate: Shopify & Amazon store management, product listing and keyword research (Helium 10, Cerebro), order fulfillment, inventory, and returns; customer support via chat, email, and phone (Gorgias, Zendesk, Front); GoHighLevel CRM, calendar, and booking management; and legal operations support using PracticePanther — client intake, scheduling, and matter administration for law firms.

I also handle executive/admin work: inbox and calendar management, invoicing, reconciliation, reporting, and SOP documentation.

I work independently, communicate clearly, and take ownership of whatever I'm given — especially useful once you've outgrown doing every operational task yourself.

Portfolio:

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Skills & Experience

Skills

Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant 10+ Years

Customer Support (Chat, Email, Calls) 5-10 Years

Shopify Store Management & Order Processing 5-10 Years

Amazon Onboarding & Account Set-up 1-2 Years

Administrative & Operations Assistance 5-10 Years

Data Entry & CRM Management 5-10 Years

Social Media Engagement & Scheduling 5-10 Years

Invoicing & Payment Follow-ups 1-2 Years

Ticket Handling (Gorgias, Zendesk, Front) 2-5 Years

SOP Creation & Task Documentation 5-10 Years

Calendar, Travel & Inbox Management 5-10 Years

Go High Level (Calendar Scheduling, BokaDirekt) 1-2 Years

Amazon Support & Keyword Research (Helium10) 2-5 Years

Experience highlights

Legal Operations & Administrative Assistant

Erlinger Family Law, P.A. · January/2026 – Present

Handle prospective-client intake, consultation scheduling, calendar coordination. Maintain client records in PracticePanther. Coordinate with attorneys and paralegal staff. Assist with GoHighLevel, website and SEO updates, social media.

Operations & Administrative Virtual Assistant

Flowvate / All Raw Dog Food · January/2026 – Present

Maintain organized trackers for sales, invoices, receipts, payments, inventory, shipments, pickup orders. Reconcile business records and identify discrepancies. Build and maintain Google Sheets with formulas for reporting.

GoHighLevel Specialist | Virtual Assistant | Booking Manager

Björkdahl Media · February/2025 – Present

Managed GoHighLevel CRM, pipelines, calendars, appointment scheduling, booking workflows, client records. Coordinated booking confirmations and follow-ups. Provided administrative and marketing support including BokaDirekt scheduling.

Virtual Assistant / Amazon Keyword Researcher / Payroll Assistant

Amazing ADS LLC · June/2021 – Present

Conducted Amazon keyword and competitor research using Helium 10 and Cerebro. Supported payroll administration, email management, research, task coordination, and recurring agency operations.

Amazon Onboarding Specialist & Amazon Management

NextGen Amazon Automation LLC · July/2021 – Present

Onboarded clients into Amazon operations, supporting account setup, listing creation, Seller Central workflows. Managed and optimized product listings. Supported inventory monitoring and order fulfillment.

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