Technical & Customer Support Specialist

Verified

$4/hr

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Outline

Looking for Part-Time work (5 hours/day) at $4/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

"Jack-of-all-trades". I am an experienced professional with diverse skillset. I bring a unique blend of expertise to different roles I undertake.

Skills & Experience

Skills

Customer Support 2-5 Years

Technical support 2-5 Years

Graphic design 5-10 Years

Data Analysis 2-5 Years

Quality Assurance 2-5 Years

Communication 5-10 Years

RESEARCH 2-5 Years

Data entry specialist 2-5 Years

Content Creation 2-5 Years

Experience highlights

Customer & Technical Support Officer

Oceanic Dreams · June/2024 – Present

I got separated last January 2025; there is no option for me to choose 2025 so I just put in there 2024.

Data Management
Spreadsheet utilization of functions and generate reports.
Data analysis and data control
Provide product and service information
Customer management and retention
Ensure customer satisfaction

Technical Support Officer

Zoni Language, Inc. · January/2024 – Present

Managing, collecting, safekeeping, analyzing, and reporting customer data
Handle and resolving customer complaints and tickets
Product and service orientation to customers
Inbound and outbound calls, emails, & messaging customers

Call Center Agent

Qualfon · June/2022 – Present

Handle and resolving customer complaints and tickets
Customer relations management
Provide technical support
Data control and management

Research Associate

St. Paul University Dumaguete · January/2020 – Present

Data management and control
Technical and Content Writing
Preparation and presentation of reports
Publishing articles both local and international levels
Administrative Tasks

Internal Quality Auditor

St. Paul University Dumaguete · January/2020 – Present

Data management and safekeeping
Conduct internal audit, ensure quality management system
Evaluate and analyze due processes

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