Virtual Assistant | E-Commerce, Customer Support & Admin Specialist

Verified

$10/hr

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Outline

Looking for Full-Time work (10 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I have 6 years of experience supporting U.S. clients across customer service, sales, virtual assistance, administrative support, dispatching, appointment setting, and business operations. Throughout my career, I have developed strong communication, problem-solving, organizational, and customer relationship skills, with hands-on experience handling phone calls, emails, chats, text messages, lead follow-ups, scheduling, and day-to-day business support.

I have worked across various industries, including E-commerce/Retail, Automotive Repair, Towing & Logistics, Vehicle Rental, Healthcare/Clinical Research, Digital Marketing, and Customer Service Operations. My experience includes supporting business owners and teams, coordinating customers and service requests, managing administrative tasks, following up with leads and payments, maintaining records, and helping businesses stay organized and efficient.

Skills & Experience

Skills

Social Media Manager 1-2 Years

Executive / Admin Assistant 2-5 Years

1-2 Years

Team Leadership 2-5 Years

Process improvement 1-2 Years

Lean Six Sigma Less than 6 Months

Event management 2-5 Years

Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant 2-5 Years

Blog Writing 2-5 Years

Content Management 1-2 Years

- Customer Service 5-10 Years

Transaction Coordination 2-5 Years

Chat Support > Social Media Management 2-5 Years

Real Estate Documentation 2-5 Years

*Administrative Support - 2-5 Years

Experience highlights

Appointment Setter

Appointment Setter · February/2026 – Present

Patient Recruitment Content Manager

Patient Recruitment Content Manager · December/2024 – Present

Virtual Executive Assistant

Virtual Executive Assistant · January/2024 – Present

Team Lead, Service Delivery

Teletech · December/2021 – Present

Led service delivery team, recognized as Top Team Lead multiple months in 2023. Completed Six Sigma and Lean certifications.

Customer Service Representative

Teletech · January/2021 – Present

Provided customer service support in call center environment.

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