Skills
Online English as Second Language Tutor
2-5 Years
Email support customer service
2-5 Years
Microsoft Office , Google Workspace, Canva, Capcut, Email Management, Social Media Management, Calendar Scheduling, Basic Trello and Slack
2-5 Years
Google Workspace ( Docs, Sheets, Drive, Gmail, Calendar )
2-5 Years
Customer Service - Tier 2
5-10 Years
CRM - NetSuite and Salesforce
2-5 Years
Data Entry , Email Handling , Organizational Management.
2-5 Years
Virtual Assistance Administrative Support Email Management Calendar Management Data Entry Internet Research
5-10 Years
Experience highlights
Virtual Assistant / Operations Support
MakeSpace / Clutter
·
November/2021
–
Present
Provided administrative and operational support, managed customer information, coordinated schedules, maintained documentation, and assisted with day-to-day remote operations.
ESL Online Teacher
51Talk
·
May/2019
–
Present
Taught English to children and adults from different countries. Conducted one-on-one online lessons, evaluated student progress, and customized lesson plans to improve speaking, reading, and grammar skills.
Customer Service Representative
Concentrix
·
April/2019
–
Present
Assisted customers through phone, email, and chat while resolving inquiries and delivering excellent customer service.
