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Mia Amor E.

Virtual Administrative Assistant | Experienced Customer Support Specialist | Appointment Setting

Verified
$8/hr

Outline

Looking for Freelance work (8 hours/day) at $8/hour

Associate Degree

English proficiency Fluent

Professional Summary

Dedicated professional with expertise in customer service, administration, and sales support

Skills & Experience

Skills

Office and Administration 2-5 Years
Office and Administration > Data Entry 2-5 Years
Office & Administration > Customer Service 2-5 Years
Multitasking 2-5 Years
General appointment setter 2-5 Years

Experience highlights

TRANSACTION COORDINATOR
TRANSACTION COORDINATOR SOLUTIONS · September/2024 – /
• Review and analyze incoming real estate contracts, extracting key
information with precision.
• Input data accurately into TcDocs software.
• Manage and respond to email communications, serving as a
primary point of contact.
• Support the initial stages of transaction coordination, with
opportunities to take on additional responsibilities.
• Maintain thorough and accurate records, ensuring all paperwork is
completed and securely handled.
ONLINE MANAGEMENT ASSISTANT
ACTION AUTO SALES AND FINANCE · December/2020 – Present
• Manage the lead response process, ensuring timely and accurate
follow-ups.
• Set appointments for test drives and handle customer calls
professionally.
• Record daily purchased vehicles and verify their pickup status.
• Experienced with CRM systems like Salesforce and DealersCloud.
ADMINISTRATIVE ASSISTANT
REALTY EDGE · May/2018 – Present
• Provided comprehensive support to real estate sales agents.
• Managed tasks such as answering emails, scheduling
appointments, organizing files, and encoding transactions into the
database.
APPOINTMENT SETTER
PAULEY PRESLEY REALTY · January/2017 – Present
• Posting real estate ads on Craigslist to attract clients and
potential buyers.
• Scheduled appointments and maintained efficient
communication.
RESERVATIONS
DELTA AIRLINES · July/2017 – Present
• Managed calls related to booking/rebooking, cancellations,
baggage, and frequent flyer inquiries.
• Ensured excellent customer service in a fast-paced environment.
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