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Jonald Q.

Lead Generation | Appointment Setter | Customer Support

Verified
$7/hr

Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I help U.S.-based real estate businesses generate and qualify leads, set appointments, manage follow-ups, and keep their sales pipelines organized. My experience includes real estate lead generation, cold calling, appointment setting, lead qualification, CRM management, and customer communication.

I have worked with U.S.-based real estate and home-service companies, handling prospect outreach, qualifying leads, scheduling appointments, documenting lead information, and coordinating follow-ups with sales teams.

I am experienced with GoHighLevel, REsimpli,

contactinfohLog in to see contact information or sign up, Google Workspace, Microsoft 365, Slack, Zoom, Google Meet, Loom, and other tools used for CRM, communication, and lead management. I am also comfortable learning new systems and following established processes and SOPs.

Skills & Experience

Skills

lead generation specialist 1-2 Years
CustCustomer Service 6 Months to 1 Year
Appointment Setter (Remote) Less than 6 Months
HEALTHCARE CUSTOMER SUPPORT Less than 6 Months
CRM Systems 1-2 Years
Customer Support > Chat Support >Technical Support Less than 6 Months
Data Entry / Documentation 6 Months to 1 Year

Experience highlights

Lead Generation Specialist
Affordably Lavish Foundation · August/2025 – Present
Generated and qualified leads through outbound calling and follow-ups for US-based real estate company. Documented lead information in CRM systems and coordinated with team on qualified prospects and appointments.
Call Reviewer & Lead Tracker
Golden Proportions Marketing · October/2025 – Present
Reviewed calls for US-based clinics evaluating communication and quality standards. Tracked call activity and lead information while maintaining accurate organized records and documentation.
Appointment Setter / Cold Caller
Home Value Remodeling · May/2025 – Present
Contacted potential customers to introduce home remodeling services. Asked qualifying questions, identified interested prospects, and scheduled appointments with sales representatives.
Technical Support Representative
TaskEveryday · February/2025 – Present
Provided phone, email, and chat support to US-based customers on technical issues. Assisted with troubleshooting, installation, configuration, and escalated complex concerns.
Healthcare Customer Support Representative
UnitedHealthcare – Foundever · October/2024 – Present
Assisted US-based members with insurance benefits, coverage, claims, and eligibility questions. Provided healthcare plan information and handled prior authorization inquiries.
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