Kim Kryzzle C. - Customer Service

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Experienced in customer service with strong communication and interpersonal skills. A quick learner who can adapt easily to new tasks and work environment. Demonstrates a strong work ethic, reliability, attention to detail, and commitment to providing excellent service. Able to work effectively both independently and as part of a team.

Skills & Experience

Skills

Custome Service 5-10 Years

Customer EXPERIENCE 5-10 Years

Computer literate 10+ Years

Quick learner, Problem solving, Adaptability, Organizational skills, multitasking 5-10 Years

Daily Reporting & Follow-ups 5-10 Years

Experience highlights

Senior Duty Manager

Go Hotels Plus Tuguegarao · January/2022 – Present

Oversee the day to day operation of all department. Handle guest concerns. Managing reports like purchasing and inventory of all supplies used in the hotel. Checking and updating the hotel system for check in and check out guests. Experience in using Hotel System and SAP system in inventory, purchasing orders and delivery services.

Guest Service Agent

S15 Sukhumvit Hotel · August/2018 – Present

Responsible for check in and check out of the guest. Work also as a mediator between thai and foreigners as English interpreter. Handles guest query. I also check and charge the credit card payments in the B2B booking online flatform (Agoda, contactinfoh, Expedia, Klook,Traveloka, and contactinfoh