Data Entry / Chat- Email Support

Verified

$3/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $3/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I understand that accurate data entry keeps the company running smoothly, while proactive chat and email support keep the customers coming back.

Skills & Experience

Skills

Customer Support > Email Support 5-10 Years

Order Management 5-10 Years

Customer Support > Chat Support 5-10 Years

Marketing > CRM > NetSuite CRM 5-10 Years

Office and Administration > Microsoft Power Point 5-10 Years

Microsoft Excel 5-10 Years

Customer Support > Technical Support, Data Entry , typing, administration , 5-10 Years

Computer related and technical skill 10+ Years

Encoder, Word Excel PDF Less than 6 Months

Experience highlights

Trade Marketing Data Analyst

Oro-Grande Distributor Inc., · January/2019 – Present

➢ Responsible for accommodating business questions related to product master data, customization, and connects as bridge for Backroom/Support team and Sales team.
➢
In charge of merchandising materials to Distributors partners both, Wholesale and Retail Stores.
➢
Prepare regular reports on campaign promotion performance, market trends and sales results.
➢
Conduct regular trade visit together with TM Manager and to observe execution, monitor competitor activities, and identify market opportunitie

OSB-CSR (Order, Shipping, Billing - Customer Service Representative)

Oro-Grande Distributor Inc., · June/2013 – Present

*In charge of Order management from Order Processing, Fulfilment to Printing Invoices.
*Provide timely and accurate order status, updated price list, real time stocks availability to Sales team and Managers to different departments.
*Encodes stocks arrival to the system. identify and resolve inventory discrepancies, including root cause analysis.
*Process returns, refunds, and exchanges with proper documentation and adjustments.
*Identify and resolve order discrepancies, shipping errors, and

CRD/IT Staff

Phoenix Publishing HouBse Inc. · February/2011 – Present

Provide products information, follow up orders and collection of payments thru phone calls, chat and e-mails.
*Provides assistance from customers request regarding school activities, travels transports and accommodation.
*Facilitates school’s participants from promotional education seminars.
*Maintains updated school profiles, books purchased sales and analyses potential sales growth.
*In charge of showroom for assisting walk in customers, providing accurate stocks and updated monitoring

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In