Virtual Assistant

Verified

$4/hr

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Outline

Looking for Freelance work (6 hours/day) at $4/hour

High School Diploma

English proficiency Conversational

Professional Summary

I believe I’m a great fit for a Virtual Assistant role because my BPO experience has taught me how to handle customers, manage accounts, resolve technical and billing concerns, respond to emails, and stay organized under pressure. Although I don’t have direct VA experience, I’m a fast learner, adaptable, and committed to learning and improving. I’m confident that with my skills, dedication, and willingness to grow, I can become a valuable part of your team and be a great fit for the role.

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Skills & Experience

Skills

Customer Service Representative 6 Months to 1 Year

Adminisrrative task 6 Months to 1 Year

Experience highlights

Customer Service Representative

Verizon · September/2025 – Present

"As a dedicated B2B Account Specialist utilizing Salesforce, telecom portals, and Microsoft 365, I managed enterprise accounts by resolving complex technical issues, auditing billing disputes, and streamlining corporate activations to significantly reduce client onboarding turnaround times."

Customer Operation Support

Expedia · February/2025 – Present

"As a Customer Operations Support, utilizing Property Management Systems, Zendesk, and Microsoft 365, I managed global reservation logistics by resolving high-volume guest inquiries, processing billing refunds, and conducting outbound hotel calls to secure booking guarantees."

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