General Virtual Assistant

Verified

$10/hr

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Outline

Looking for Freelance work (20 hours/day) at $10/hour

Associate Degree

English proficiency Native

Professional Summary

I'm Cyrel, a virtual assistant located in Philippines. I specialize in Data entry, lead generation, social media management, graphic design.

Skills & Experience

Skills

Customer Support > Customer Service > Payment Processing 1-2 Years

Customer Support > Technical Support 1-2 Years

Office and Administration > Data Entry, Attention to detail, Time Management, Customer service, Email Management,Managing Facebook Groups And Pages 1-2 Years

General appointment setter 6 Months to 1 Year

LinkedIn Lead Generation Specialist 1-2 Years

Experience highlights

Customer service representative

Synchrony Global Services · September/2023 – Present

Ensures the accuracy and confidentiality of all customer-related
information such as but not limited to account information, credit
card details and billing information.
Managing customer data and information to provide exceptional
service

Sales associate agent

Fusion BPO · April/2023 – Present

Facilitates sales of all product/services according to customer's needs.
Assists and guides customers with all the required knowledge of the
product and services.
Handle customer calls to promote account's product services.
Manage appointments, cancellations and rescheduling while handling
urgent request appropriately.

Customer service representative

Teletech · March/2017 – Present

Perform troubleshooting steps to ensure that phone is working. -Encourage customer to avail Geek Squad Mobile Services Insurance

Technical support representative

1 & 1 Internet Philippines · September/2016 – Present

Provide daily support through voice and email including but
not limited to answering queries, troubleshooting
customers website, analyzing code or website issues and
quickly formulating solutions.
Pitching sales to improve customers website, internet
speed and server

Technical support associate

Convergys · March/2016 – Present

Effectively perform several tasks at the same time
Provide support for customers in regards with their DELL
Computers

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