General Virtual Assistant

Verified

$5/hr

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Outline

Looking for Freelance work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I dream of becoming a full-time freelancer that allows me to work at home. I enjoy being given a task even if it is repetitive and executing it properly. I manage files, do manual quality assurance, design websites, assist customers, and do basic data entry. Even with unfamiliar tools, as long as I am trained, I know that I can work with them.

I am a graduate in IT. My work experience includes associate support analyst and technical support, and now I am transitioning to be a full-time freelancer.

Skills & Experience

Skills

Customer Support > Technical Support 6 Months to 1 Year

Design > Graphic Design > Canva 2-5 Years

virtual assistant Less than 6 Months

Figma Designer Less than 6 Months

Manual Testing 6 Months to 1 Year

Basic data entry and file management 6 Months to 1 Year

Experience highlights

Associate Support Analyst

I-Asiatic Innovation · June/2024 – Present

Conducted manual system testing to identify bugs and ensure the platform's stability. I also utilized tracking systems to document and monitor technical tasks and system issues. I have also assisted in technical documentation and delivered technical presentations.

Technical Support

Quantrics · January/2024 – Present

I resolve internet issues and assist customers with their needs. This includes remote technical diagnostics, incident management, prioritizing a high volume of customers, and knowledge base application with excellent customer experience.

Chat Support VA

Freelancing · April/2024 – Present

My first short-term freelancing experience was as a VA chat support supporting Israeli products, assisting with customer inquiries, checking the shipping status, encoding products, and more back-office tasks for a Shopify shop.

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