Skills
Customer Support > Chat Support
1-2 Years
Customer Support > Email Support
1-2 Years
Office and Administration > Data Entry
2-5 Years
Attention to detail
2-5 Years
outlook
2-5 Years
Accounting > Claims Processing
1-2 Years
Microsoft Office 365
2-5 Years
Claims
2-5 Years
Underwriting Assistant
1-2 Years
Design > Graphic Design > Canva
Less than 6 Months
Professional Services > Medical Services > Revenue Cycle Management
6 Months to 1 Year
Google Workspace
2-5 Years
Experience highlights
Junior Medical Underwriter
First Life Insurance
·
October/2024
–
/
Reviewed application documents for completeness and verified identification. Analyzed medical reports and health questionnaires to assess applicant risk based on health status and lifestyle factors.
Small Balance Account Associate
KMC Mag Solutions Inc.
·
July/2023
–
Present
Processed U.S. insurance claims under $1,000, verified benefits, and checked claim status. Performed root cause analysis of denied claims and ensured accurate reimbursement per guidelines.
Claims Associate
Sunlife of Canada Philippines Inc.
·
May/2021
–
Present
Processed cheque releases, prepared payment requests for living and death benefit claims. Screened claim documents, created claim records, and provided customer support via email and chat.
